Mastering Sales: Setting Expectations and Managing Time
The Importance of Setting Clear Expectations in Sales
Setting clear expectations during the sales process is crucial for building trust and ensuring smooth transactions. A well-informed prospect is less likely to be frustrated or upset by unforeseen developments. During the initial stages of the sales process, you should address key elements such as timelines, budgets, processes, and schedules. By clearly outlining what the client can expect, you minimize misunderstandings and foster a more cooperative relationship.