Design-Only Remodeling Clients: Policy and Script
Responding to design-only remodeling clients without losing margin
Handling design-only remodeling clients starts with a clear, consistent message: you’re a design-build firm, not a design charity or a bid mill. Invite prospects to send their plans, explain that there will still be a design fee and your architect’s review, and make it clear the drawings stay with you unless they buy the rights.
