Selling with Jeff

Posts about:

Questioning

Mastering Client Communication: Voices and Strategies

Understanding the Importance of Communication Styles

In the dynamic world of sales, mastering client communication is essential. Effective communication not only builds trust but also paves the way for closing more deals. Different clients have different communication preferences, and recognizing these can significantly enhance your interactions. By tailoring your approach, you can make clients feel understood, valued, and more likely to engage with your offerings.

Read More

Mastering Sales Conversations: Voices and Strategies for Success

The Power of Columbo: Using Curiosity to Build Trust

In the realm of sales, curiosity is a powerful tool. Inspired by the legendary TV character Columbo, who was known for his relentless questioning and humble demeanor, sales professionals can learn a lot about building trust through curiosity. Columbo's method involved asking seemingly simple questions that encouraged the other party to reveal more than they intended. By adopting a curious mindset, salespeople can create an environment where clients feel comfortable sharing their needs, concerns, and goals.

Read More

Mastering Client Communication: The Three Personas Approach

Unlock the secrets to effective client communication by mastering three essential personas that will help build trust, uncover client needs, and close deals with confidence.

Building Trust with the Columbo Persona

In the initial stages of client interaction, building trust is paramount. Enter the Columbo persona. Inspired by the famous TV detective, the Columbo persona is all about disarming defenses and creating a safe, open environment. This persona is characterized by a seemingly haphazard and vulnerable approach that makes clients feel at ease and in control.

Read More