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Unlock the secrets to transforming your client intake calls into powerful tools for boosting your sales process. Learn the art of asking the right questions, building strong rapport, and setting clear expectations to turn potential leads into loyal clients.
In the world of sales, building rapport is the first critical step. Drawing inspiration from the classic TV character Columbo, sales professionals can adopt a persona that is seemingly unassuming yet deeply insightful. Columbo, with his rumpled trench coat and seemingly naive questions, disarmed his suspects and got them to open up. In sales, this approach can be incredibly effective.