Selling with Jeff

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Trust

Effective Sales Conversations: Avoiding the Robotic Approach

Building Authentic Connections with Clients

In the digital age, genuine human connections have become a rare commodity, especially in sales. To stand out in a crowded marketplace, sales professionals must focus on building authentic relationships with their clients. This means moving away from scripts and robotic pitches to embrace a more personal approach. By showing genuine interest in a client's needs and concerns, you create a foundation of trust and rapport that can lead to long-term relationships.

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Building Trust in Sales: Key to Successful Deals

The Crucial Role of Trust in the Sales Process

Trust stands as the cornerstone of successful client relationships and transactions. While many sales professionals strive to be liked by their clients, research underlines that trust is far more crucial than likability in closing deals. A study by Cornell University revealed that while 98% of people want to be liked, it is trust that truly drives purchasing decisions. Customers may not necessarily like their service providers, but they will always need to trust them to make a purchase.

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