Closing the Sale: Fulfillment and Post-Sale
The Critical Role of Obtaining a Decision
In the Sandler Training methodology, obtaining a decision is a pivotal step in the fulfillment process. The primary goal of any presentation is to secure a decision, whether it's a yes or a no, rather than a vague "let me think about it." This clarity ensures that both parties are on the same page and can move forward effectively. To achieve this, it's crucial to understand the decision-making process of your prospect. Ask questions about who is involved in the decision, what criteria they use, and the timeline for making the decision. By doing so, you can tailor your presentation to address these specific needs and reduce the chances of ambiguity.